Parmar Dental complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.
In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.
If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.
If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
Parmar Dental Remains Open- National Lockdown Announcement 31st October 2020
This evening Prime Minister Boris Johnson announced a second national lockdown due to the rising number of cases of Covid-19.
Parmar Dental will still be open. There are no restrictions with regards to medical treatment and you are actively encouraged to keep your appointments. At Parmar Dental we have all the necessary Personal Protective Equipment (PPE) and will continue to follow our high standards in cross infection control.What next?
Please continue to attend your appointments. We have excellent infection control procedures along with a robust triaging policy to ensure the safety of both patients and staff.
If you are worried about your attendance please contact us to discuss your concerns and we can always postpone your treatment until a later date if you so wish.
We continue to recommend that patients in the high-risk category delay non-essential treatment until further guidance has been given by the relevant authorities.When you arrive:
We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of the dental professional. Please do not arrive more than 10 minutes early for an appointment due to social distancing guidelines.
As you enter the building you will need to use the alcohol disinfectant rub to disinfectant your hands.
The treatment rooms will be prepared prior to your appointment with all surfaces disinfected after each patient. The air purification/exchange units will continue to be used throughout the day in each surgery. We have sourced PPE and unlike the start of the Pandemic (March 2020 in the UK), there is no shortage.
Please do not be concerned as we continue to maintain high standards of cross infection control.
Stay safe and please contact us if you have any questions.
Parmar Dental Team