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Health and Safety

Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

“I am a very nervous patient at the Dentist, but Kanusha Naidu was very understanding and kind when I had treatment. She explained everything and…”

Jackie W

“I've been using Parmar Dental for over 20 years and wouldn't go anywhere else, as the level of care is second to none, especially when…”

Sam B

“Everyone is so friendly and professional. Tonia at reception is lovely and helpful. Mr Parmar's assistant, Josie, always calms/reassures me. I would highly recommend them.…”

Donna R

“I’m a nervous wreck when it comes to dentistry, but I can honestly say I felt comfortable and relaxed from the moment I walked through…”

Daniel F

“I went in today for my children’s 6 monthly appointments. My 7-year-old had to have an X-ray and was very anxious; however, the staff were…”

Rebecca A

“Parmar Dental has been taking care of my teeth for 25 years. My dentist, Kanusha, understands my anxiety around all things dental and treats me…”

David W

“I just had two wisdom teeth out with Dr Parmar. I was nervous about it, and Dr Parmar and the nurse were so nice. They…”

Mills

“I can't explain how fantastic Dr Nilesh Parmar and his team were throughout my Dental Surgery. As a patient who was horrified by the 'dentist…”

Larissa F

“It's a really lovely surgery. It's clean and modern, and the staff and dentist are friendly and reassuring. I called in the morning and got…”

Karen

“We have recently joined this dental practice and have been so impressed with their service. Our dentist takes time to explain what is needed and…”

Gill and Allan G

“The dentist and dental nurse were lovely and caring. I was dreading the numbing injection, but he was really gentle. This experience was so different…”

Ruth B

“Parmar Dental is the best! I no longer have a phobia about going to the dentist, as all the people who work here are super…”

Jacqui P

“Very good practice. They make you feel comfortable when you arrive at booking-in on your appointment time. The dentist that I saw and the dental…”

Laurence G

“Amy has been my hygienist for quite a few years. She explains everything thoroughly and tells you to raise your hand if you need a…”

Sam N

“I can't fault the care I have received from Rhianna and her nurse, Aggie. I have had a course of treatment involving crowns to rectify…”

Pauline S

“We had an excellent experience at this dental practice after my mother started having mouth pain while we were visiting Leigh. Many thanks to Donna…”

Janet L

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4.7
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